employee concierge & PSH OnDemand

Employee Concierge

Get VIP Treatment. Call 833-PSH-TEAM.

Employees of Penn State Health and their immediate family members have access to free and confidential services to help navigate wellness and health care needs. The dedicated clinical staff understand medical service needs and referrals.

Employee Health Care Concierge

Free, confidential scheduling and coordination of an employee’s doctor appointments, referrals and authorizations, regardless of the employee’s insurance plan.

To use this service, employees should call 833-PSH-TEAM (774-8326), or email employeehealthcareconcierge@pennstatehealth.psu.edu.

Penn State Health OnDemand


The Penn State Health OnDemand app offers patients options for care from wherever they are!

Getting sick is inconvenient but getting care shouldn’t be. In today’s environment, the app is the easiest way to see a doctor without ever leaving your home.

Urgent care

From coughs and sore throats to minor skin irritations and joint pain, we have you covered. You can get help for urgent clinical care needs and common concerns – on your schedule and in about 10 to 15 minutes!

  • Video visits with board-certified doctors from anywhere
  • High-quality care any time, 24/7
  • Diagnosis, prescriptions, referrals and more
  • Standard copays apply based on your medical insurance plan. $69 standard charge for those without insurance
  • Free app download and enrollment
Virtual Visits with Penn State Health Providers

Penn State Health now offers virtual visits with many members of our care teams, thanks to the app.

In addition to providing urgent care options from anywhere, anytime, Penn State Health now offers scheduled virtual visits with your own provider for your health care needs.

Please call your Penn State Health Medical Group directly to schedule a visit with your own Penn State Health provider “virtually” from the safety and convenience of your own home.

Learn more about Penn State Health and get the free app.

Sign-up is free & easy

1. Download our iOS or Android mobile app or visit the On Demand page. Be sure to use Google Chrome as your browser for the best experience.

2. Complete your registration.

3. Set up your username and password, and you’re ready to get started.

For all health care issues using the app, select insurance plans are accepted. Typical costs are comparable to standard copays.

On-demand specialties

Need to see a specialist? With the Penn State Health service, you can get expert care without leaving home.
    • Behavioral Health OnDemand
    • Dermatology OnDemand
    • Ear, Nose and Throat OnDemand
    • Neurology OnDemand
    • Neurosurgery OnDemand
    • Urology OnDemand